Specified Commercial Transactions Act

Shop name: Zuuro

Distributor: Sekai Boeki Co., Ltd.

Operations Manager:  Sonkiya Naveen

Address: 23-6 Saiwaicho, Kofu City, Yamanashi Prefecture, 400-0857

Phone number: 055-226-4951 (Hours: Monday to Friday 10:00-17:00 *Excluding public holidays)

Email address : support@zuuro.com

Payment method :

• Credit card ( Visa, MasterCard, JCB, AMEX, etc.)
• Bank transfer (domestic and international)
• Digital wallets ( Apple Pay , Google Pay, etc.)
• Other payment methods may be available depending on the region.

Required fees other than the product price Bank transfer fee consumption tax

Domestic (within Japan): Shown at checkout

Overseas: Shipping fees and customs duties vary by country and are the responsibility of the customer.

Payment period and deadline

Credit card: Payment will be made when the order is confirmed

Bank transfer: within 3 business days of order

Delivery time: After payment is confirmed, we will usually ship within 1 to 15 business days.

Delivery times vary depending on destination and carrier.

Returns: Within 7 days of receiving the product only if the product is defective or delivered incorrectly .

We will provide an exchange or refund

• For hygiene and safety reasons, we cannot accept worn or used items.

Accessories cannot be returned unless they are faulty

• If you wish to cancel before shipping, please contact customer support immediately.

Please contact us

Qualifications and Licenses Secondhand goods dealer license number: 271022400182